VIP program gives its members the opportunity to get a discount of up to 100% (depending on VIP level) on trading fees and participate in exclusive trading tournaments, as well as provides priority support for any queries and offers VIP users the assistance of a personal VIP manager, ready to help 24/7!
VIP levels
| Level | Spot Volume | Sub-Accounts Limit | Spot Fees (%) |
| Başlangıç (Level 0) | < 25,001 | 10 (default count) | Maker 0.1 / Taker 0.18 |
| Girişimci (Level 1) | ≥ 25,001 | 15 | Maker 0.09 / Taker 0.15 |
| Azimli (Level 2) | ≥ 120,001 | 20 | Maker 0.08 / Taker 0.15 |
| Uzman (Level 3) | ≥ 240,001 | 25 | Maker 0.06 / Taker 0.13 |
| Kıdemli Uzman (Level 4) | ≥ 480,001 | 30 | Maker 0.04 / Taker 0.12 |
| Hedef Odaklı (Level 5) | ≥ 1,200,001 | 40 | Maker 0.03 / Taker 0.1 |
| Usta (Level 6) | ≥ 2,400,001 | 50 | Maker 0.03 / Taker 0.08 |
| Vizyoner (Level 7) | ≥ 9,500,001 | 75 | Maker 0.03 / Taker 0.07 |
| Efsanevi (Level 8) | ≥ 24,000,000 | 100 | Maker 0.02 / Taker 0.05 |
The VIP level determines the discount on the maker and taker trading fees. The VIP level is calculated in the range from 1 to 10.
VIP level is determined by one parameter – trading volume for 30 days, which is calculated in USDT equivalent. Getting the 1st VIP level and moving to the next levels is automatic when this condition is fulfilled: reaching certain levels of trading volume.
How do I get VIP status?
If your monthly trading volume on the spot market exceeds the equivalent of 25,001 USDT, you qualify for Level 1 of our VIP program and receive VIP status. Discounts and other benefits for you will start automatically!
Please note: The trading volume and balance of sub-accounts are counted/added to calculate VIP level of the main account.
How is the trading volume calculated?
Trading volume is summarized for all days of a calendar month. To keep VIP status, the minimum trading volume on the spot trading market must be equal to or exceed 25,001 USDT.
Note: trading volume in assets other than USDT is converted to USDT equivalent.
When do the discounts apply?
Discounts start automatically from the moment the user receives VIP level 1 — that is, when the user reaches the minimum indicators for participation in the VIP program, specified in the table. When a user reaches the trading volume and average balance indicators corresponding to a higher level within a month, a new level is automatically assigned to the user. New discounts will be applied within the next 24 hours.
Note: if one of the user's indicators drops to the previous level, the current discounts will continue until the end of the month, and from the first day of the next month (at 01:00 UTC) the VIP level will be recalculated.
Transferring a level from another exchange
Are you new to WhiteBIT TR, but were previously actively trading on another exchange? No problem! In this case, you can become a member of our VIP program as soon as possible, using the procedure of transferring your rates from another exchange.
To switch from another exchange and become a member of the WhiteBIT TR VIP program, you need to confirm your monthly trading volume and balance. To do this, simply fill out the VIP application form by entering your name, email, messenger contacts and your trading volume and balance on the other exchange. Our specialists will contact you as soon as possible to coordinate the details and confirm your new status on our exchange.
Once your application has been approved, you will be assigned a VIP level that matches your score for one month. VIP status privileges will be available immediately upon level assignment.
Please note: The recalculation will take place on the first day of the following calendar month at the end of the monthly accrual period, so you should meet the minimum VIP program requirements to maintain VIP status.
Support
In case of any questions related to the functionality of our exchange, you can:
- Leave a request on our website;
- Write to the support email: support@whitebit-tr.com;
- Write to the chat using the button
in the lower right corner of the screen (in the upper right corner of the WhiteBIT TR app, click
).