All users who have on WhiteBIT TR and pay fees will receive a monthly invoice via email, detailing the total fees paid. 

Please note: invoice does not indicate a debt. We are required to send these invoices by the Turkish regulator. This is common practice for all Turkish platforms.

Summary of the process:

• WhiteBIT TR users trade and pay fees for a month.
• At the end of the month, we send an invoice with the total fee paid (no payment is required for this invoice).

• All regulatory requirements have been met, allowing you to continue using WhiteBIT TR without restrictions.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit-tr.com;
• Write to the chat using the button in the lower right corner of the screen (in the upper right corner of the WhiteBIT TR app, click ).